Privacy & Security
When it comes to the information that you share, we have a big responsibility to safeguard your personal information and we are committed to using your information in a way that creates value for you and we will strive to over-deliver and exceed your expectations. We will continue to work hard and earn your trust.
What information do we collect
Identification information
Used to identify you, your name, address, phone number, email, payment information, signatures, and when browsing online, your IP address. We may collect government-issued identification on some transactions.
Commercial Information
Products and Services you purchased or are considering purchasing.
Online Activities
Browsing history, search history, and other information that you interact with on our website, product visualizer, and Hearth Finance Service.
Audio, Electronic, Video, and Image Information
Audio and video recording in store, call monitoring for quality assurance, and photos were taken when working on projects to document the progress to completion. When legally required to help with investigating a security incident.
Pro & Employment information
We record information about you as you represent us to our customers, as a representative of your customer, or as business partners in connection with our service and operations of The Last Inventory, including business contact information, hod title, and company name.
Protected class information under state or federal law
Information regarding age, gender, and family status
Education Information
Information applies when responding to surveys or questionnaires.
Inferences or Preferences
We learn and/or infer about you.
Sensitive Personal Information
Payment information, Billing and Shipping details, and precise geolocation are used for estimating arrival time.
Other Personal Information
if it relates and can be reasonably associated with or linked to you and your household. Measurement and floorplan data are generated using our measurement services and mockup service via ProKitchen.
Information on Minors
The Last Inventory does not knowingly collect or disclose any personal information on children under the age of 18 without parental, custodial, or guardian consent.
Security
We use premium plugins that are the industry standard to protect our website and your information
Transparency
We are open and honest with you about how we use your personal information
Update
Need to make a change or edit your information? You have the tools and control when you login
Understanding your data
How we use your Information:
We will use the information you provide us with to provide you with a better shopping experience that is personalized to you, process your future transactions, and keep moving smoothly.
Examples of data collected:
- Fulfill and Deliver order(s)
- Process Returns
- Store Credit
- Prevent Fraud
How we disclose your information:
We are selective with whom we share and disclose your information with and only disclose data with select third parties, for business or legal purposes.
We may share information that does not directly identify your IP address or other information associated with your online browsing activities with third parties for their and our advertising and marketing efforts.
Examples of who we disclose information:
- Delivery partners
- Payment providers
- Shipping and mailing providers
- Advertising partners
- Marketing and advertising companies
How we disclose your information:
We are selective with whom we share and disclose your information with and only disclose data with select third parties, for business or legal purposes.
We may share information that does not directly identify your IP address or other information associated with your online browsing activities with third parties for their and our advertising and marketing efforts.
Examples of who we disclose information:
- Delivery partners
- Payment providers
- Shipping and mailing providers
- Advertising partners
- Marketing and advertising companies